Privacy Policy

At DLL Marine Inspections, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Vessel Information: Vessel type, length, location, and inspection requirements
• Communication Data: Messages, inquiries, and any other information you choose to provide
• Payment Information: Billing details for inspection services (processed securely through third-party payment processors)

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver marine inspection services
• Respond to your inquiries and communicate with you
• Schedule appointments and coordinate inspections
• Process payments and maintain business records
• Improve our services and customer experience
• Send important updates about your inspection or service
• Comply with legal obligations and industry regulations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• Service Providers: We work with trusted third-party providers (Web3Forms for form processing, Cloudflare for website hosting and analytics) who help us operate our business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, sale, or transfer of our business assets
• With Your Consent: When you explicitly authorize us to share your information

4. Third-Party Services

Our website uses the following third-party services:

• Web3Forms: Our contact form submissions are processed through Web3Forms. They have their own privacy policy governing the handling of form data.
• Cloudflare: Our website is hosted on Cloudflare Pages. We may use Cloudflare Browser Insights for basic, privacy-friendly analytics to understand how visitors use our site.
• Google Maps: We embed Google Maps to show our service area. Google's privacy policy applies to the use of their mapping service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inspection records and reports are typically retained for 7 years in accordance with industry standards and legal requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to or restrict certain processing of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website uses minimal cookies and tracking technologies. We may use Cloudflare Browser Insights for basic analytics, which respects user privacy and does not track individuals across sites. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: